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2007
July
A
Avionics Industry Survey
Avionics Industry Survey
You are invited to participate in a short, 5 minute Avionics Survey.
When you complete this survey, you will receive a free gift from SEA and be entered into a monthly drawing for a grand prize.
Therefore, you will be asked to provide your contact information at the end of the survey.
Your opinions are very important to us. Survey responses will be held strictly confidential. If you have questions about the survey, you may contact the SEA Webmaster at the below email address.
Participation is completely voluntary. You may withdraw from the survey at any point.
Thank you very much for your time and consideration. To start the survey, click the
Continue
button below.
This month's grand prize
Philips Micro System
Ultraslim system features AM/FM digital stereo tuner with 40 presets, CD player with front motorized CD door, and 10 watts total power. Dynamic bass boost with digital sound control for various music style settings. Includes wall mountable hardware and remote.
What best describes your aviation interests? (check all that apply)
Private Pilot
Aircraft Owner
Technician/Mechanic
Manager/Director
Purchasing Agent/Buyer
Broker/Sales/Marketing
Airline/Charter Pilot
Other
What is your preferred method for obtaining information?
Print Publications (i.e. magazines, newspaper, etc)
Internet/Email (i.e. search engines, newsletters, etc)
Word of mouth/Referrals
Conventions/Seminars
Other
How many Internet purchases (aviation & non-aviation) have you made in the past year?
None
Less than 5
5-10
More than 10
How likely are you to purchase aviation parts from a company that is
NOT
FAA/EASA certified?
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
How likely are you to purchase aviation parts from a company that does not have an Internet site?
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
How important is AOG (Aircraft on Ground) service to you?
Not important
Somewhat important
Very important
How often do you need AOG service?
Never
Daily
Weekly
Monthly
Yearly
How often do you use Parts search services such as ILS and Partsbase?
Never
Seldom
Weekly
Daily
How well do you trust the information listed on these Parts search services?
Not at all
Somewhat
Completely
How often do you use our website (www.seaerospace.com) to obtain aviation information such as avionics part-numbers, FAQ, Price/Delivery, etc..?
Never
Seldom
Often
Frequently
Rank the following aspects by importance when you make an aviation parts purchase:
Very Important
Somewhat Important
Neutral
Somewhat Unimportant
Not Important
Appearance of Parts
Attitude/Professionalism of company
Certification
Communication (i.e. order processing)
Delivery Time
Price
Quality of shipment (i.e. packaging)
Reputation of company
Technical Support
Warranty
Please rank what is the most important form of communication to you? (1-Highest, 3-Lowest)
Telephone
-- Select --
Email/Internet
-- Select --
Fax
-- Select --
If you were to submit a request form through a website, how quickly should the company respond?
Within 24 hours
Within 48 hours
1 week or less
Response not expected
Rank the following qualities of an avionics company when you contact them by telephone:
Very Important
Somewhat Important
Neutral
Somewhat Unimportant
Not Important
Professionalism
Courtesy
Respect
Promptness
Competence
Efficiency
Please contact
[email protected]
if you have any questions regarding this survey.
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